Privacy Policy
Effective Date: 02/16/2026
RefreshXSystems values your privacy and is committed to protecting your personal information.
1. Information We Collect
When you use our website or submit a form, we may collect:
Full Name
Email Address
Phone Number
Property Address
Details regarding roofing services
IP address and browser/device information
2. How We Use Your Information
We use your information to:
Respond to inquiries
Schedule inspections and estimates
Send service-related updates
Send SMS messages related to your request
Improve website functionality and user experience
3. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to enhance user experience and analyze website traffic.
Cookies may collect non-personally identifiable information such as browser type, pages visited, and time spent on our website.
You can disable cookies through your browser settings.
4. SMS Communications
By submitting a form on our website and checking the SMS consent checkbox, you agree to receive SMS text messages from RefreshX related to your roofing inquiry, appointment scheduling, estimate confirmations, service updates, and follow-up communications.
SMS messages are only sent to users who have provided express consent through our website form.
Message frequency varies depending on your interaction with our services.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
Consent to receive SMS messages is not a condition of purchase.
We do not share, sell, rent, or distribute mobile phone numbers or SMS consent information to third parties or affiliates for marketing purposes.
5. Data Sharing
We may share data with trusted service providers strictly to operate our business (CRM systems, messaging platforms, hosting providers). We do not sell personal information.
6. Data Security
We implement reasonable security measures to protect your information.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years old.
8. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of our website constitutes acceptance of any changes.
9. Contact Us
RefreshXSystems
Email: [email protected]
Phone: 216-905-3117
Location: Akron, Ohio